How it works:
- Not delivering what was promised, charging extra hidden fees, unsafe transport and tour.
Places to beware:
- Anywhere (e.g. beach touts, some ferry companies)
What to do:
- Offline operators: ask – is the operator licensed? Is there a website, office and working phone number? Are there real online reviews? What does the price cover – is it too cheap?
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Reputable operators: some reputable local names to consider include MayaWalk Tours (have been operating since 1997 and is especially renowned for its top rated Actun Tunichil Muknal (ATM) cave tour, where they were the first tour guides allowed to enter the cave).
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Online platforms: GetYourGuide (leading day tour platform globally) also has some popular tours (e.g. Caye Caulker Marine Reserve, ziplining & cave tubing, etc).
