How it works:
- Overview: unfortunately, rental car scams are a way of life in Europe. That said, there are still more good providers but you still have to be very careful which company you engage.
- Version 1: the standard trick is to charge you an inflated fee (a few hundred Euros) for non-existing damage or damage not caused by you (e.g. a tiny, microscopic scratch) which the company will not bother repairing anyway.
- Version 2: another is to include full insurance in the contract even if you were to state that you do not want to have it. If you have signed the contract without checking it, then it will be too late to change.
- Version 3: not providing a full tank of gas even if it is stated to be a full tank on paper.
Places to beware:
What to do:
- Next, rent from a reputable shop or from an online agent/aggregator like AutoEurope (over 60 years of experience) which will help you in case you face any issues.
- Thoroughly inspect your vehicle before use and take photos and videos as evidence. Read the terms and conditions of the insurance contract carefully. Do not hand over your passport as collateral.At the point of returning the car, take photos and videos again to serve as proof in case need.
- After your trip, check that your deposit has been refunded.