How it works:
- Version 1: this is one in a very grey area as it concerns how tour operators market their tours. Many tourists to Finland are here to see the Northern Lights but visibility of this natural phenomenon is ultimately subject to unpredictable weather conditions. There are tour companies which overpromise (being able to see the Northern Lights) and this is something you should be wary of.
- Version 2:other common complaints include not being able to spend the full time promised, wasting too much time (e.g. transport, suiting up) that cuts into your activity time, not providing a professional guide, etc.
Places to beware:
What to do:
- Research: understand that you may not be able to catch the Northern Lights and it is not a scam. Do some research on the weather forecast before you decide to commit to a tour. Also, check up on what recourse you can get – partial refund, other activities, switching to other days, etc.
- Weather forecast resources:Service Aurora, University of Alaska Geophysical Institute, Space Weather, Auroras Now!, LifeinLapland, Aurora Forecast app, Accuweather
- Offline operators: ask – is the operator licensed? Is there a website, office and working phone number? How long has the website been active online (check using whois.com)? Are there real online reviews? What does the price cover – is it too cheap? Is the company staff knowledgeable – ask some open questions to test them.
- Online platforms: GetYourGuide (leading day tour platform globally) also has some popular tours (e.g., etc).