How it works:
- You may encounter unlicensed/unofficial guides and tour operators in Zambia. This is not technically a scam unless they market themselves actively as one. Regardless, it is recommended to only take a legitimate guide/operator for safety reasons (e.g. poor maintenance of equipment, transport; not focusing on the safety aspects for certain activities to cut cost).
- Some are also simply fraudulent ones who disappear after receiving a first deposit, or who promise certain things but fail to honour them – i.e. a bait and switch scam.
Places to beware:
What to do:
- Offline operators: ask – is the operator licensed? Is there a website, office and working phone number? How long has the website been active online (check using whois.com)? Are there real online reviews? What does the price cover – is it too cheap? Is the company staff knowledgeable – ask some open questions to test them.
- Online platforms: GetYourGuide (leading day tour platform globally) also has some popular tours (e.g.Chobe Day Trip, Sunset Cruise on Zambesi River, etc):
- Paying: avoid paying in full upfront (unless reputable operator) or off the (online) platform. It’s best to use a credit card as you can dispute the payment if there is any conflict.